Sales Team Supervisor – Canadian Tire Kanata (Store 457)
Ottawa, Ontario
Employment Type: Full-Time
Work Location: In-person
We are seeking an energetic and customer-focused Sales Team Supervisor to join our leadership group at Canadian Tire Kanata. Reporting to the Divisional Manager – Customer Experience & Sales, the Sales Team Supervisor plays a key role in guiding our sales associates, driving customer satisfaction, and ensuring a positive and productive sales floor environment.
This is an exciting opportunity for someone who thrives in a fast-paced retail setting, enjoys coaching others, and is passionate about delivering exceptional customer experiences.
Lead by example on the sales floor, demonstrating outstanding customer service
Supervise and support a team of sales associates to meet sales and service targets
Provide on-the-job coaching, feedback, and direction to associates
Assist the Divisional Manager with daily operations and sales initiatives
Support merchandising and promotional execution to maximize sales opportunities
Help manage customer escalations and ensure issues are resolved professionally
Monitor sales floor activity, ensuring associates are engaged and customers are assisted promptly
Contribute to scheduling, training, and performance feedback for the sales team
Maintain a safe, clean, and organized sales floor in line with company standards
Previous experience in retail supervision or leadership (1–2 years preferred)
Strong leadership and coaching abilities with a collaborative approach
Customer-first mindset with excellent interpersonal and problem-solving skills
Ability to thrive in a high-volume, fast-paced retail environment
Organized and detail-oriented, with strong time management skills
Strong communication skills (verbal and written)
Flexibility to work evenings, weekends, and holidays as required
Be part of a respected Canadian brand with a strong local presence
Opportunity to develop leadership skills and grow within the Canadian Tire Kanata team
Collaborative and supportive work environment
Staff discount and employee development programs
Take the next step in your retail career – apply today to join Canadian Tire Kanata as a Sales Team Supervisor!