The Fill Crew Associate works in conjunction with Replenishment Management and fellow associates to maintain a full retail shelves and logistically accurate retail environment.
Policy, Procedures, Standards:

Work in accordance with Canadian Tire best practices in service delivery, customer values, store operations, as well as relevant health and safety legislation.
Engage in staff development initiatives to ensure standards are understood and met
Keep current on the material contained within the Policy and Procedures Employee Manual.
Follow store health & safety program and observe provincial occupational health and safety regulations; report any observed or potential hazards immediately
Participate in All Store Meetings as well as Sunday/Monday morning meetings as required
Major Tasks and Responsibilities:

Maintain a professional appearance (uniform, hygiene, grooming & name tag)
Fill merchandise on floor and in storage according to established practices and policies
Ensuring multiple locations are filled


Ambassador of the store, understand how to effectively hand off customers to Sales Associates
Act as support for sales associates as needed 
Adhering to bin capacities in order to maintain proper logistical flow
Keep stock and storage areas clean, faced and orderly
Maintain stock rotation
Handle dangerous goods and hazardous products according to established procedures
Complete other tasks, as required
Major Requirements and Competencies:

Ability to provide professional customer service and employee support
Ability to work in a team environment to achieve common goals
Ability to maintain composure and work effectively in a fast-paced environment
Ability to complete tasks according to instructions and demonstrate responsibility for outcomes
Ability to work quickly and efficiently while maintaining accuracy of locations and bin capacities
Ability and willingness to work flexible hours
Organizational ability and attention to detail
Punctuality
Effective written and oral communication skills
Basic math skills
Technological skills

Sales Team Supervisor – Canadian Tire Kanata (Store 457)
Ottawa, Ontario
Employment Type: Full-Time
Work Location: In-person

Step Into Leadership at Canadian Tire Kanata!
We are seeking an energetic and customer-focused Sales Team Supervisor to join our leadership group at Canadian Tire Kanata. Reporting to the Divisional Manager – Customer Experience & Sales, the Sales Team Supervisor plays a key role in guiding our sales associates, driving customer satisfaction, and ensuring a positive and productive sales floor environment.
This is an exciting opportunity for someone who thrives in a fast-paced retail setting, enjoys coaching others, and is passionate about delivering exceptional customer experiences.

Key Responsibilities:

Lead by example on the sales floor, demonstrating outstanding customer service

Supervise and support a team of sales associates to meet sales and service targets

Provide on-the-job coaching, feedback, and direction to associates

Assist the Divisional Manager with daily operations and sales initiatives

Support merchandising and promotional execution to maximize sales opportunities

Help manage customer escalations and ensure issues are resolved professionally

Monitor sales floor activity, ensuring associates are engaged and customers are assisted promptly

Contribute to scheduling, training, and performance feedback for the sales team

Maintain a safe, clean, and organized sales floor in line with company standards


What We’re Looking For:

Previous experience in retail supervision or leadership (1–2 years preferred)

Strong leadership and coaching abilities with a collaborative approach

Customer-first mindset with excellent interpersonal and problem-solving skills

Ability to thrive in a high-volume, fast-paced retail environment

Organized and detail-oriented, with strong time management skills

Strong communication skills (verbal and written)

Flexibility to work evenings, weekends, and holidays as required


Why Join Us?

Be part of a respected Canadian brand with a strong local presence

Opportunity to develop leadership skills and grow within the Canadian Tire Kanata team

Collaborative and supportive work environment

Staff discount and employee development programs

Take the next step in your retail career – apply today to join Canadian Tire Kanata as a Sales Team Supervisor!

We pay top rates for licenced techs! Up to $42.00/unit available.
The Licensed Technician works in conjunction with the Automotive Service Advisor, Automotive Service Manager, Tower Operator and fellow coworkers to promote a customer first environment. A licensed technician is required to inspect, diagnose, repair and service mechanical, electrical and electronic systems and components of vehicles while working in a busy service centre, with state-of-the-art equipment.
Must be willing to work some weekend shifts
Policy, Procedures, Standards

Work in accordance with Canadian Tire best practices in service deliverym customer values, store operations, as well as relevant health and safety legislation
Engage in staff development initiatives to ensure standards are understood and met
Keep current on the material contained within the Policy and Procedures Employee Manual
Follow store health and safety program and observe provincial occupational health and safety regulations; report any observed or potential hazards immediately
Participate in meetings
Major Tasks and Responsibilities

Maintain professional appearance (uniform, hygiene and grooming)
Perform maintenance and repair vehicles as requested by customers
Perform road tests using safe driving standards
Provide written, prioritized quotations for necessary additional work
Notify Service Advisor and customer of additional maintenance work required to be recorded
Explain procedures and repairs directly to customers, as required
Perform daily bay inspections
Instruct apprentices by monitoring and verifying their work for accuracy
Increase sales of the service department
Maintain and keep company and personally-owned equipment and tools in good repair
Develop and maintain up-to-date knowledge of the operation, maintenance and repair of most domestic and imported cars
Complete other tasks as required
Major Requirements and Competencies

Valid mechanic's license
Valid driver's license in the province of employ
Ability to procide professional customer service and employee support
Ability to work in a team environment to achieve common goals
Ability to maintain composure and work effectively in a fast-paced environment
Ability to complete tasks according to instructions and demonstrate responsibility for outcomes
Organizational skills
Attention to detail
Effective written and oral communication skills
Basic math

Motivated to join a winning team?  Parts Specialists being hired at a competitive wage scale with $18.00-$21.00/hr available
The Automotive Parts Specialist (APS) works in conjunction with Automotive team and fellow associates to promote a customer first environment. The APS will focus on assisting and educating customers on the purchase of automotive products with express interest in the hard parts categories (Product Class 12-23).
Automotive Parts Specialist is required to:
Policy, Procedures, Standards

Work in accordance with Canadian Tire best practices in service delivery, customer values, store operations, as well as relevant health and safety legislation.
Engage in staff development initiatives to ensure standards are understood and met.
Keep current on the material contained within the Policy and Procedures Employee Manual.
Follow store health & safety program and observe provincial occupational health and safety regulations; report any observed or potential hazards immediately.
Participate in meetings
Major tasks and responsibilities

Maintain a professional appearance (uniform, hygiene, grooming & name tag)
Foster and Maintain a “customer first” culture within the store
Engage all customers in accordance with “10 Foot” Rule
Assist customers with parts requirements
Suggest additional products and/or services as necessary
Answer phone inquiries regarding automotive products
Follow strict guidelines of the Auto Parts Mystery Shops as seen in Policy 01-10-01
Source outside supplier products as required to satisfy customer demand
Deliver the complete solution to all customers in accordance with Canadian Tire Kanata 5 “A” Service Standards
Actively participate in the Corporate “We Care” Program by handing out We Care Cards
Maintain a high level of in aisle presentation
Regular Signage

Facing Standards
Routine Daily Upkeep
Super Facing Schedule
Overhead Maintenance
Rotating Relevant Product Lines
Holes and Double Facings
Multi-locations

Cleanliness
Routine Daily Walks
Cleaning Schedule

Execute regular, deal and clearance signage in accordance with Core Audit Standards

Promotional Signage
AIM/Clearance Signage

Follow proper returns process and overstock procedures
Basic understanding of other teams within the store
Basic understanding of Core Audit Standards
Major Requirements and Competencies

Extensive knowledge of automotive parts, accessories and products
Ability to provide professional customer service and employee support
Ability to work in a team environment to achieve common goals
Ability to maintain composure and work effectively in a fast-paced environment
Ability to complete tasks according to instructions and demonstrate responsibility for outcomes
Organizational skills with attention to detail
Ability to multi-task
Punctuality
Effective written and oral communication skills
Basic math skills
Keyboard skills

Motivated to join a winning team?  Lube techs being hired at a competitive wage scale early with  $19.00+ available
The quick lube attendent works in conjunction with the Auto Service Advisor, Auto Service Manager, Tower Operator and fellow associates to promote a customer first environment. A Service Installer performs light maintenance on cars and trucks in the Auto Service Centre. In this position, you will often interact directly with licensed technicians and customers.
Policy, Procedures and Standards

Works in accordance with Canadian Tire best practices in service delivery, customer values, and store operations
Engage in staff development initiatives to ensure standards are understood and met
Keep current on the material contained within the Policy and Procedures Employee Manual
Follow store Health and Safety program and observe provincial occupational health and safety regulations; report any observed or potential hazards immediately
Participate in All Store Meetings
Major Tasks and Responsibilites

Maintain professional appearance (uniform, hygiene and grooming)
Perform lube, oil and filters
Perform minor repairs and inspections that do not require the presence of a licensed technician
Service transmissions
Maintain neatness/cleanliness of bays through regular inspections
Complete other tasks, as required
Major Requirements and Competencies

Valid driver's license for province of employ
Ability to effectively converse with customers regarding maintenance
Ability to provide professional customer service and employee support
Ability to work in a team environment to achieve common goals
Ability to maintain composure and work effectively in a fast-paced environment
Ability to complete tasks according to instructions and demonstrate responsibility for outcomes
Organicational ability and attention to detail
Effective written and oral communication skills
Basic math

Motivated to join a winning team?  Installers and apprentices being hired at a competitive wage scale with  $24.00/hr + flat rate units available
 
The Automotive Service Installer works in conjunction with the Auto Service Advisor, Auto Service Manager, Tower Operator and fellow associates to promote a customer first environment. A Service Installer performs light maintenance on cars and trucks in the Auto Service Centre. In this position, you will often interact directly with licensed technicians and customers.
 
Policy, Procedures and Standards:
Works in accordance with Canadian Tire best practices in service delivery, customer values, and store operations
Engage in staff development initiatives to ensure standards are understood and met
Keep current on the material contained within the Policy and Procedures Employee Manual
Follow store Health and Safety program and observe provincial occupational health and safety regulations; report any observed or potential hazards immediately
Participate in meetings
Stay up to date on memos and safety communications to be in compliance
 
Major Tasks and Responsibilities:
Maintain professional appearance (uniform, hygiene and grooming)
Perform lube, oil and filter
Remove, install, rotate and balance tires, as well as perform repairs
Perform minor repairs and inspections that do not require the presence of a licensed technician
Maintain neatness/cleanliness of bays through regular inspections
Complete other tasks, as required
 
Major Requirements and Competencies:
Valid driver's license
Ability to provide professional customer service and employee support
Ability to work in a team environment to achieve common goals
Ability to maintain composure and work effectively in a fast-paced environment
Ability to complete tasks according to instructions and demonstrate responsibility for outcomes
Documentation/note taking ability and attention to detail
Effective written and oral communication skills
Basic math

Motivated to join a winning team?  Entry level advisors being hired at a competitive wage scale with $19.00-$24.00/hr available
The Automotive Service Advisor works in conjunction with the Auto Service Manager, Tower Operator and fellow coworkers to promote a customer first environment. An Auto Service Advisor initiates automotive services and repairs by ascertaining performance problems and service requests while communicating directly with customers and managing their expectations. Your automotive knowledge and customer service skills make you the link between the technician and the customer.
Policy, Procedures and Standards

Works in accordance with Canadian Tire best practices in service delivery, customer values, and store operations
Engage in staff development intiatives to ensure standards are understood and met
Keep current on the material contained within the Policy and Procedures Employee Manual
Follow store Health and Safety program and observe provincial occupational health and safety regulations; report and observed or potential hazards immediately
Participate in meetings
Major Tasks and Responsibilities

Maintain professional appearance (uniform, hygiene, grooming, name tag)
Respond to customer inquiries over the phone and in person, identifying their needs
Locate product information for estimates
Estimate cost and time for repairs
Increase sales of the service department
Complete and control the status of work orders
Schedule car appointments
Review work orders with customers
Verify warranty and service contract coverage, explaining provisions and exclusions
Act as liaison between customer and technician
Operate computerized work order system
Complete other tasks as required
Operate cash register in compliance with standardized procedures
Major Requirements and Competencies

Valid driver's license in the province of employ
Ability to provide professional customer service and employee support
Ability to deal with difficult customers and high-stress situations while maintaining a professional attitude
Ability to work in a team environment to achieve common goals license
Ability to work effectively in a fast-paced, customer-focused environment
Understanding of basic automotive techniques related to repair and servicing of automobiles
Establish and maintain cooperative working relationshuos
Ability to plan, organize, delegate and follow-up on daily tasks
Approachability
Information-seeking
Interest in and knowledge of the automotive service industry
Effective written and oral communications skills
Effective problem solving skills
Basic math, and keyboarding skills